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Sending domain verification

SPF validation

Next step is to verify the ownership of your domain and authenticate your domain to send emails using Pepipost. This verification/authentication will be done once you successfully completes the SPF (Sender Policy Framework) setting.

The steps is quite simple. You need to go to your hosting provider’s panel (e.g. cpanel) and update the TXT record of your sender domain with the one suggested on the Domain Settings screen.

The steps is quite simple. You need to go to your hosting provider’s panel (e.g. cpanel) and update the TXT record of your sender domain with the one suggested on the Domain Settings screen.

DKIM validation

Similar to SPF, add the TXT record suggested on the Domain Settings page to complete the DKIM validation.

Please ensure you have created the TXT record for the hostname mentioned in the screen.

Please ensure you have created the TXT record for the hostname mentioned in the screen.

Sample DKIM record:

k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDLMMExLiGRqzJkNdNIjUnLX7JL0wjbww
ENDoXgJIBisIsrofLPetZM401dioNU8k/Qp6nIyi5oioyZh+1jDXoCPFa4nLGRNj3Nz785N7b76aTt
Hmy2wTgR2LFS/Yw5/iyzhyrWsIyINyyHs77EoCwSOQjJfhFxb6SmifLN51IIvwIDAQAB

TTL dependancy

Once the record is updated successfully, based on the set TTL it might take a couple of hours to reflect the entries globally. This is because most of the DNS server cache the entries.
Hence, you’ve to wait for some time (approx. 1-2 hours) in order to get the domain authenticated on Pepipost. In case your domain is still not authenticated on Pepipost, you can reach us on online chat or write to support@pepipost.com

Domain Approval

All verified sender domains will be automatically sent to our Deliverability Experts Team for review. Once it is approved by our team, you can start using this sender domain for sending emails. Generally, domains are reviewed within 1-2 hours of submission, however, during peak hours it might take up to 12-24 hours.

We consider many factors while reviewing a domain. Some of the possible reasons for not approving a domain are:

  • Domain doesn’t have a website representing its core business area.
  • Domain is getting redirected to some other website which is not associated with the same owner.
  • The content of the website seems to be phishing or belongs to a business which is under our
    blacklisted list.
  • There is no subscription/signup form on your website or if it’s there then it’s not functioning.

Note: You can also opt for Fast Track approval