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What does the following statuses mean in Live Feed?

Did you notice terms like Hard Bounce, Unsubscribe, Soft Bounce, etc. in your live feed? Let's understand what these mean.

  • Processed: This means the email is submitted to Pepipost servers and is yet to be delivered to end-user/s.
  • Dropped: The recipient email against this status has either clicked on the “unsubscribe” link or received a bounce or reported email as spam in past.
  • Unsubscribe: This means that the user has clicked on the unsubscribe link.
  • Hard bounce: The email address or the recipient server does not exist at all.
  • Soft bounce: This means that mostly the end user’s email box is full and hence cannot receive the email or the server is temporary.
  • Sent: The email has been successfully delivered to the end user.
  • Open: Email is opened by the end user.
  • Click: Email is clicked by the end user.
  • Invalid: Email address is syntactically incorrect.

Related Resources

What does the following statuses mean in Live Feed?


Did you notice terms like Hard Bounce, Unsubscribe, Soft Bounce, etc. in your live feed? Let's understand what these mean.

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