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Our fast, easy and intuitive self-service documentation helps you effortlessly get to your answers. If you still don’t find what you need, our 24X7 online Developer Support is always ready to help.

What to do if your sender domain is rejected?

Don’t panic! A rejected sender domain just means that there are a few matters we need to clear up before approving your sender domain.

We send a message to your registered email address containing information that explains why your sender domain was not approved. Here are a few common reasons for rejection:

  • Domain doesn’t have a website representing its core business area.
  • Insufficient/Dummy content – If there isn’t a live website or a splash page, or there is very minimal content on your website, then it makes it difficult for us to ascertain what kinds of email you’ll be sending and to whom.
  • Domain is getting redirected to some other website which is not associated with the same owner.
  • The content of the website seems to be phishing or belongs to a business which is under our blacklisted list.
  • There is no subscription/signup form on your website or if it’s there then it’s not functioning.

What to do if your sender domain is rejected?