Welcome to our self-help documentation

Our fast, easy and intuitive self-service documentation helps you effortlessly get to your answers. If you still don’t find what you need, our 24X7 online Developer Support is always ready to help.

Why is my account disabled?

There are a few reasons listed below for this:

-Your account gets disabled if you have more than 5% hard bounce rate and you will get an email regarding the same.

-Our spam filters might have detected that your account is sending some phishing emails and you will get an email regarding the same.

-Our spam filter could also have detected that warmup plan given by Pepipost is not being followed and promotional/marketing emails are sent by you on large scale. Same will be conveyed to you over the email.

-If these are not the reasons of your problem, you need to contact the compliance team on support@pepipost.com .

Why is my account disabled?